Terms and Conditions

Welcome to Karunya Travels. These Terms and Conditions ("Terms") govern your use of our website, booking services, and all travel-related offerings including vehicle rentals, tour packages, and ticketing. By accessing or using our services, you agree to comply with and be bound by these Terms. Please read them carefully before proceeding.

General Information

Karunya Travels operates as a travel service provider based in Mulki and Mangalore, offering a wide range of travel options such as bus rentals, car and van hire, tour packages, and ticket bookings for flights and trains. All bookings made through our website, app, or authorized agents are subject to these Terms.

Booking and Payment

All reservations must be made through our official channels.
Payment is required to confirm bookings unless otherwise stated.
Prices are subject to change without prior notice due to external factors such as fuel rates, taxes, or demand.
Karunya Travels reserves the right to cancel or modify bookings if necessary, with appropriate notice provided to customers.

Cancellations and Refunds

Cancellation policies vary depending on the service booked (bus, car rental, flights, etc.).
Refunds, if applicable, will be processed based on our cancellation policy and payment method used.
Any transaction charges or service fees will be deducted from the refund amount.

Travel Responsibilities

Passengers are required to carry valid identification and travel documents.
Karunya Travels is not responsible for delays, cancellations, or losses caused by weather, traffic, or third-party providers.
Customers must ensure accuracy of travel details before confirming a booking.

Vehicle Rentals and Usage

Vehicles must be used only for the purpose agreed upon during booking.
Any damage caused due to negligence or misuse will be the responsibility of the renter.
Drivers provided by Karunya Travels are trained and licensed, and all vehicles undergo regular maintenance checks.

Limitation of Liability

Karunya Travels strives to ensure safe and reliable services. However, we are not liable for any indirect, incidental, or consequential damages arising from use of our services, including loss of property, delays, or personal injury beyond our reasonable control.

Privacy and Data Protection

All customer information is handled in accordance with our Privacy Policy. We respect your privacy and are committed to safeguarding your personal data.

Intellectual Property

All website content, including text, images, logos, and other materials, are owned or licensed by Karunya Travels. Unauthorized reproduction or distribution is strictly prohibited.

Governing Law

These Terms are governed by the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of courts located in Mangalore, Karnataka.

Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact our support team at:

Karunya Travels
Near Union Bank of India, Mulky, Mangalore, Karnataka
📞 9742811959
📧 karunyatravels2010@gmail.com